Eric Bauer is a Bell Labs Fellow in Nokia's Applications and Analytics business group where he focuses on quality, reliability, availability and efficiency of cloud-based services. Mr. Bauer has authored six books, including three on cloud computing: Reliability and Availability of Cloud Computing (2012), Service Quality of Cloud-Based Applications (2013) and Lean Computing for the Cloud (2016). Mr. Bauer also wrote ETSI NFV Quality Accountability Framework, ETSI NFV Service Quality Metrics and QuEST Forum Quality Measurements of Automated Lifecycle Management Actions. Before focusing on reliability engineering topics, Mr. Bauer spent two decades designing and developing embedded firmware, networked operating systems, IP PBXs, internet platforms, and optical transmission systems. He has been awarded more than twenty US patents and published several papers in the Bell Labs Technical Journal. Mr. Bauer holds a BS in Electrical Engineering from Cornell University, Ithaca, New York, and an MS in Electrical Engineering from Purdue University, West Lafayette, Indiana. Mr. Bauer lives in Freehold, New Jersey.