Ralph Stagg is a Chief Architect at XO Communications (XO) where he creates OSS and BSS strategy for XO Communications.  His 20 years of experience researching and developing OSS provides him with a unique perspective for designing solutions spanning order entry, design, provisioning, network maintenance and service assurance.  Stagg joined XO in 2001 and has shaped the XO strategy for the next-generation OSS capabilities as well as NFV and SDN.  Before his engagement with XO, he completed a successful career with the United States Air Force, and contributed to the success of companies across the paging, toll road and telecommunications industries.